Local call coverage for Raleigh service businesses

Never miss a call again.

Raleigh Lead Recovery answers when you can't, captures what the customer needs, and sends your team a useful handoff.

Live browser demo · Uses your microphone · No phone number

Live call11:47 PM

Raleigh Lead Recovery is answering

Oak City Heating & Air
Caller

Our AC just stopped and the house is getting hot.

Raleigh Lead Recovery

I can help get this to the team. First, is anyone in immediate danger?

Captured automatically

HVACUrgentCallback requested
After hours Missed-call overflow Useful summaries Your approved rules

The call does not wait

Your phone rings when your hands are already full.

A customer with a problem now rarely wants to leave a voicemail and hope for a callback. Raleigh Lead Recovery gives them an immediate, useful response while your team keeps working.

01

You're with a customer.

The job stays on track, and the caller still gets an answer.

02

The office is closed.

The caller is heard, the need is captured, and urgent requests are flagged.

03

Three calls arrive at once.

Overflow gets a consistent response instead of another trip to voicemail.

Self-serve setup

Set it up.Try it live.Turn it on.

Add the essentials, test a real call, then forward only the calls you want covered. Set it up yourself or ask for help.

  1. 01

    Add the business essentials.

    Services, hours, service area, common questions, urgency rules, and what Raleigh Lead Recovery should never promise.

  2. 02

    Try the call flow live.

    Talk through a real customer scenario and adjust the answers, urgency rules, and handoff before going live.

  3. 03

    Forward the calls you choose.

    Keep your existing number. Cover missed calls, after-hours calls, overflow, or every inbound call.

Built for the people doing the work

Handle the interruption. Keep the human touch.

Nothing replaces your team's judgment, empathy, or customer relationships. Raleigh Lead Recovery handles routine intake and captures the context, so your people can respond prepared and spend more time doing the work only people can do.

One system. Two clear jobs.

Answer new demand. Recover the demand you already earned.

Use call coverage, lead recovery, or both. Each follows its own rules, so one workflow never gets in the other's way.

Inbound

24/7 Call Coverage

Answers missed and after-hours calls, captures the need, and routes the next step.

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Outbound

Lead Recovery

Re-engages qualified past inquiries and identifies who is ready to talk again.

Explore lead recovery

Simple monthly plans

One replacement—or a few recovered service calls—can cover the month.

Start with missed calls. Add lead recovery when you're ready. Your monthly usage is agreed before launch, with no automatic overages.

Never miss a call

24/7 Call Coverage

$497 / month
  • 24/7 coverage for your agreed call volume
  • Guided setup and a dedicated number
  • Business-specific knowledge
  • Lead qualification
  • Appointment requests using approved rules
  • Call transfers and summaries
  • SMS follow-up
  • No automatic overages
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Answer + grow

Call Coverage + Lead Recovery

$997 / month
  • Everything in Call Coverage
  • A monthly reactivation list agreed before launch
  • Calls missed leads and old estimates
  • Re-engages dormant customers
  • Appointment requests using approved rules
  • Campaign reporting and call review
  • No automatic overages
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Custom operations

Managed Automations

Custom
  • CRM integrations
  • Custom campaigns
  • Calendar workflows
  • Reporting automations
  • Ongoing optimization
Talk to us

Natural, not reckless

Knows your business. Knows its limits.

Approved knowledge only

Raleigh Lead Recovery uses the services, hours, service area, policies, and instructions you provide.

Clear callback expectations

It explains what happens next without inventing availability or arrival times.

Context your team can use

Every handoff is structured around the caller, their need, urgency, and requested timing.

Good questions

What to expect.

Does Raleigh Lead Recovery replace our current phone number?+

No. Keep the number your customers already know and forward missed, overflow, or after-hours calls to Raleigh Lead Recovery. A dedicated number is also available when that fits the workflow better.

What can Raleigh Lead Recovery do today?+

It answers inbound calls, understands why the customer is calling, captures contact and job details, identifies urgency, and routes a concise summary to your team. It follows the business rules and callback expectations you approve.

Will it make up prices or appointment times?+

No. Raleigh Lead Recovery does not invent pricing, availability, arrival times, or business policies. If something requires your team, it captures the request and sets the callback expectation you choose.

Can it book appointments?+

Calendar booking can be added when an approved calendar and availability rules are connected. Until then, Raleigh Lead Recovery captures the caller’s preferred timing and hands it to your team without pretending an appointment is confirmed.

Does it also follow up with old leads?+

Yes. Lead Recovery is a separate workflow with its own audience, rules, and outbound agent. That keeps inbound reception and proactive follow-up easy to understand and control.

Danny Sullivan, founder of Raleigh Lead Recovery

Self-serve, with real support

Built and supported in Raleigh.

Start the free trial and build the call flow yourself. If you want a second set of eyes, I'm here to help you tune it before it answers a customer.

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Skip the pitch

Try it now.

Give Raleigh Lead Recovery a real service scenario. Ask a hard question. Decide from the conversation, not the sales pitch.

Live browser demo · Uses your microphone · No phone number