other5h agoAddress captured
Caller name captured
Call details captured.
Callback: Number captured
Value band
unknown
$650
Recording, summary, and transcript
Call recording
7-day missed call pilot
Oak City Plumbing, here is what you were missing.
Calls answered after the line was busy or no one could pick up. Numbers are masked here; full callback details go by owner SMS.
Estimated job value captured
$13,150
Pipeline value from captured job details, not closed revenue.
Calls answered
14
Emergencies caught
3
Leads captured
13
Answer speed
First ring after forwarding
Captured calls
Newest first. Addresses are shortened for shareable reporting.
other5h agoAddress captured
Caller name captured
Call details captured.
Callback: Number captured
Value band
unknown
$650
Recording, summary, and transcript
Call recording
emergency20h agoNorthfield Dr
Tanya Mills
Water heater leaking into the garage
Callback: (919) ***-1001
Value band
800 2000
$1,400
Recording, summary, and transcript
Tanya Mills called about: Water heater leaking into the garage. Riley captured callback details and set a 15 minutes callback expectation.
Riley: Thanks for calling Oak City Plumbing. What's going on? Caller: Water heater leaking into the garage. Riley: Got it. I will get this to Marcus and have him call you back.
emergency1d agoLinden Way
Greg Patel
Main drain backing up into downstairs shower
Callback: (919) ***-1002
Value band
over 2000
$3,000
Recording, summary, and transcript
Greg Patel called about: Main drain backing up into downstairs shower. Riley captured callback details and set a 15 minutes callback expectation.
Riley: Thanks for calling Oak City Plumbing. What's going on? Caller: Main drain backing up into downstairs shower. Riley: Got it. I will get this to Marcus and have him call you back.
standard2d agoMial St
Chris Moreno
Looking for a quote to replace two toilets
Callback: (919) ***-1004
Value band
300 800
$550
Recording, summary, and transcript
Chris Moreno called about: Looking for a quote to replace two toilets. Riley captured callback details and set a 2 hours callback expectation.
Riley: Thanks for calling Oak City Plumbing. What's going on? Caller: Looking for a quote to replace two toilets. Riley: Got it. I will get this to Marcus and have him call you back.
urgent2d agoSasser St
Elaine Ross
No hot water since morning
Callback: (919) ***-1003
Value band
300 800
$550
Recording, summary, and transcript
Elaine Ross called about: No hot water since morning. Riley captured callback details and set a 2 hours callback expectation.
Riley: Thanks for calling Oak City Plumbing. What's going on? Caller: No hot water since morning. Riley: Got it. I will get this to Marcus and have him call you back.
standard3d agoN East St
Robyn Lee
Slow leak under vanity after DIY repair
Callback: (919) ***-1006
Value band
under 300
$150
Recording, summary, and transcript
Robyn Lee called about: Slow leak under vanity after DIY repair. Riley captured callback details and set a 2 hours callback expectation.
Riley: Thanks for calling Oak City Plumbing. What's going on? Caller: Slow leak under vanity after DIY repair. Riley: Got it. I will get this to Marcus and have him call you back.
urgent3d agoBrighton Rd
Mia Johnson
Kitchen sink is clogged and disposal hums
Callback: (919) ***-1005
Value band
300 800
$550
Recording, summary, and transcript
Mia Johnson called about: Kitchen sink is clogged and disposal hums. Riley captured callback details and set a 2 hours callback expectation.
Riley: Thanks for calling Oak City Plumbing. What's going on? Caller: Kitchen sink is clogged and disposal hums. Riley: Got it. I will get this to Marcus and have him call you back.
emergency4d agoPoole Rd
DeShawn Carter
Sewage smell and basement floor drain bubbling
Callback: (919) ***-1007
Value band
over 2000
$3,000
Recording, summary, and transcript
DeShawn Carter called about: Sewage smell and basement floor drain bubbling. Riley captured callback details and set a 15 minutes callback expectation.
Riley: Thanks for calling Oak City Plumbing. What's going on? Caller: Sewage smell and basement floor drain bubbling. Riley: Got it. I will get this to Marcus and have him call you back.
standard5d agoKaplan Dr
Kara Singh
Bathroom faucet dripping steadily
Callback: (919) ***-1008
Value band
under 300
$150
Recording, summary, and transcript
Kara Singh called about: Bathroom faucet dripping steadily. Riley captured callback details and set a 2 hours callback expectation.
Riley: Thanks for calling Oak City Plumbing. What's going on? Caller: Bathroom faucet dripping steadily. Riley: Got it. I will get this to Marcus and have him call you back.
standard5d agoJones Franklin Rd
Bill Andrews
Needs estimate for tankless water heater
Callback: (919) ***-1009
Value band
800 2000
$1,400
Recording, summary, and transcript
Bill Andrews called about: Needs estimate for tankless water heater. Riley captured callback details and set a 2 hours callback expectation.
Riley: Thanks for calling Oak City Plumbing. What's going on? Caller: Needs estimate for tankless water heater. Riley: Got it. I will get this to Marcus and have him call you back.
urgent6d agoChavis Way
Patricia Nguyen
Only toilet in the house will not flush
Callback: (919) ***-1010
Value band
300 800
$550
Recording, summary, and transcript
Patricia Nguyen called about: Only toilet in the house will not flush. Riley captured callback details and set a 2 hours callback expectation.
Riley: Thanks for calling Oak City Plumbing. What's going on? Caller: Only toilet in the house will not flush. Riley: Got it. I will get this to Marcus and have him call you back.
spam7d agoAddress captured
Unknown
Robocall about business financing
Callback: (800) ***-0100
Value band
unknown
$0
Recording, summary, and transcript
Unknown called about: Robocall about business financing. Riley captured callback details and set a normal callback expectation.
Riley: Thanks for calling Oak City Plumbing. What's going on? Caller: Robocall about business financing. Riley: Got it. I will get this to Marcus and have him call you back.
standard7d agoMordecai Dr
Helen Brooks
Garbage disposal replacement
Callback: (919) ***-1012
Value band
300 800
$550
Recording, summary, and transcript
Helen Brooks called about: Garbage disposal replacement. Riley captured callback details and set a 2 hours callback expectation.
Riley: Thanks for calling Oak City Plumbing. What's going on? Caller: Garbage disposal replacement. Riley: Got it. I will get this to Marcus and have him call you back.